We work Monday to Friday and are closed on weekends and all Canadian holidays. All production and shipping times are in business days and do not include days that we are closed.
Please add the expected shipping time to the production time to know approximately when your product will arrive.
In addition, holidays and high volume seasons may cause production times to be slower than the listed average.
We currently ship to Canada and the United States.
Ship between 2-7 business days for the USA
Shipping to Canada can take up to 25 business days due to excessive backlogs at Canada Post as a result of COVID-19
Order processing time is 2-7 days. Orders can be subject to shipping delays given the current situation and during the peak holiday season.
Haute Glam Design is not responsable for any import custom fees or delayed packages.
Mugs will ship separately if ordered with washi tapes.